Terms & Conditions

These Terms and Conditions of Use govern your use of the chefspalate.com.au website or any other site, services (including web-services), software, application or media managed by Chef’s Palate. Your use of the Chef’s Palate website constitutes your acceptance of these Terms and Conditions of Use.

Subject to law, Chef’s Palate may, in its discretion, amend or otherwise modify the Terms and Conditions of Use. Chef’s Palate recommends you carefully read, each time you visit the website, the Terms and Conditions of Use as they may affect your rights.  If you do not agree with the Terms and Conditions of Use, do not use the website or order online.

The Chef’s Palate Privacy Policy forms part of the Terms & Conditions of Use
These Terms & Conditions of Use apply to all users of the Chef’s Palate website. The website may include content or links submitted by or linking to third parties or third part websites. By accepting these Terms & Conditions of Use you agree to relieve Chef’s Palate from any liability whatsoever arising from your use of information from a third party or your use of any third-party website.
Chef’s Palate recommends that before viewing or disclosing any information to a third party or third party website, you should read the corresponding Privacy Policy and Terms and Conditions provided by that third party or third party website.
Chef’s Palate hereby provides its permission for you to access this website in accordance with these Terms & Conditions of Use, provided that (1) your use of the website is solely for your individual, personal, commercial and non-commercial use, and (2) you will not copy, distribute or publish any part of the website other than as may be reasonably necessary to use the website for its intended purpose, and (3) you will otherwise comply with the Term & Conditions of Use.
Unless otherwise stated, Chef’s Palate owns the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.
The text, graphics and html code (including flash files and java script) contained in the website are the exclusive property of Chef’s Palate.  Except where otherwise noted, the text, graphics and html code contained here may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means without the prior express written consent of Chef’s Palate.
By using this website (including for online ordering), you are responsible for maintaining the confidentiality of your personal details, password and payment details. You agree to accept full responsibility for all your activities on our website. By using the online ordering system you agree that you are over the age of eighteen (18) years, or otherwise under the supervision of an adult or guardian. Chef’s Palate reserves the right to refuse service, terminate your access to the website or online ordering, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you.
In making the Chef’s Palate online ordering system available for use, Chef’s Palate:
1. does not guarantee that the website and online ordering system will be error-free or that any errors will be corrected. Chef’s Palate does not guarantee that the website or online ordering system will be free from viruses or other harmful components; and
2. reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack.
In using Chef’s Palate online ordering you:
3. acknowledge that all online orders are treated as an express intention to purchase the nominated goods or services for the agreed online prices;
4. indemnify Chef’s Palate from all claims relating to a failure of the online ordering system
Changes to orders can be made by the customer by logging into the customer portal. Payments for ongoing orders are taken 7 days before the commencement of the order cycle. As such any order changes or cancelations must be made at least 7 days prior to the new cycle beginning. EG, If the first delivery of your cycle is a Tuesday then your changes or cancellation must be made by Wednesday at 5:00pm of the week prior.
Chef’s Palate delivers to the customers residential address.  Delivery to commercial, industrial or private properties will only with prior approval from Chef’s Palate management is given.
In using Chef’s Palate delivery service you:

      Certify that the address given is genuine and accurate, and that drop locations are under cover and easily accessible by the Chef’s Palate drivers between the hours of 0700 – 1800.
      Acknowledge that if your property is inaccesible by our drivers, or no special delivery instructons are left, you may be charged an additional delivery fee for a repeated delivery attempt.
      Acknowledges that Chef’s Palate reserves the right to charge a fee per week for its delivery service of any meal plan or product variation.

Chef’s Palate reserves the right to refuse delivery, terminate service or cancel your order/s in its sole discretion and without prior notice to you.
In the event that Chef’s Palate is prevented from performing its services in providing the product for any reason, including but not limited to and act of God, accident, fire, flood, earthquake, storm, riot, war, sabotage, explosion, strike, labor disturbance, national defence requirement, change in governmental law, ordinance, rule or regulation, inability to obtain electricity, fuel, labor, equipment or transportation, or and other contingency whether beyond Chef’s Palate reasonable control or not, InstaFresh will not be liable for any loss or damages.

You agree to defend, indemnify and hold harmless Chef’s Palate, affiliates, and the officers, directors, employees and agents of these entities, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the website and services; (ii) your violation of any term of these Terms & Conditions of Use; and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right.
By using the Chef’s Palate website and associated services you affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions of Use, and to abide by and comply with these Terms & Conditions of Use.

These Terms & Conditions of Use shall be governed by the laws of the New South Wales, Australia. Any claim or dispute between you and Chef’s Palate that arises in whole or in part from the Chef’s Palate website shall be decided exclusively by a court of competent jurisdiction located in New South Wales.